Returns & Exchanges
At Frog Grips, we stand by the quality of our sports gear and offer a 30-day hassle-free return policy to ensure you have the perfect grip for your performance. If your equipment isn't meeting your expectations, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused Frog Grips in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Quality Inspection & Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship out your new exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing